I'm beating my head against the wall here and really need help.
Out of the blue, my Streambar started showing an orange light on the front. It is NOT blinking. It's a solid orange light. It's connected to my TCL Roku TV via HDMI 3 (ARC) and has been used to output audio for over a year. All of a sudden it stopped working and this light showed up. When I go to Audio Output settings in the TV, it says this is inactive.
I tried resetting the streambar and power cycled all devices with no luck.
I then went to the HDMI (ARC) TV input and realized my streambar was sitting in recovery mode. I have two roku remotes, one that came with the TV and one that came with the streambar. Both are synced to the TV, which means neither one can navigate the recovery mode screen so I can update the streambar.
When I go to "remotes and devices" to disconnect one of the remotes, there is no option to do so, and I can't figure out how to re-pair my streambar remote with the streambar so I can navigate the recovery mode window. I have 2 remotes for the TV and 0 for the streambar.
I think if I can somehow re-sync my remote with the streambar instead of the Roku TV, I can navigate the streambar recovery mode, then get things back to normal.
I contacted roku customer support via email and didn't get useful information back.
Please help!
